You can initiate a return within 4 business day of Purchase if:
You receive a wrong, damaged, defective or counterfeit item shipped from us
When returning an item, ensure all seals, tags and accessories are left intact and item is in it's original packaging. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
How do I return an item?
Online : Complete your return request on our contact form or call us.
Can I change my refund option anytime?
No. You cannot change your selected refund option after it has been registered by our CS Team
How long will it take to return an item and get my refund?
Once the item has been retrieved back by us, we will process between 2-7 business day.
What happens if I miss both attempts to retrieve my return?
Your return request will be cancelled and you will no longer be able to return that item.
Once retrieval of my package is done, how long will it take to be refunded?
2-7 business day
My return has been collected for a while, but still no news, what should I do?
kindly fill the contact form or send us an email via contact@hubtecs.com
Do I have to return all products in my order?
No, you do not have to return your entire order. You can return your choice of selected items.
Can I Replace or Exchange an item rather than a refund?
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